Customers of Walmart® can visit www.walmartprotection.com to manage care plans and claims. Simply save your receipt and start a claim if a failure happens. Start to manage your Walmart product care plan or file a claim online today at walmartprotection.com.
Steps to register your Walmart products and file your claims
There are several steps for you to register your Walmart® products online:
- Open your browser and visit www.walmartprotection.com.
- Read the Terms and conditions carefully to see if your products purchased at Walmart are eligible for registration and what is covered for your products. You can read the terms and conditions here.
- If your products are eligible for Walmart product care plan, you can take a registration for your products by uploading your receipts here, remember you still have to save your paper receipt and it will be necessary if you file a claim in future.
You can cancel or return your Walmart Product Care Plan within 30 days of purchase, bring your receipt to the store where you made the purchase, otherwise you will be required to mail your request with copy of your receipt and terms and conditions of plan to: Asurion (Walmart), P.O. Box 1818, Sterling, VA 20167.
If a failure happens unfortunately on your products, you will have to file a claim, you need to:
- Visit www.walmartprotection.com and click the “Start a claim” link.
- Enter your mobile number or email and protection plan order number, click the “Next” button.
- Follow the guides in next steps and provide the evidence that required to complete your submission.
- You can track your claim by visiting www.walmartprotection.com and click the “view your claims”, you will be required to enter your service request number and ZIP code to view the status.
Official Website to manage your Walmart Product Care Plans
Contact Walmart for help
If you have questions about your Walmart Product Care Plan, you can visit here to find answers for your questions. If it doesn’t work, you can contact Asurion, which is the insurance provider of Walmart Product Care Plan. You can get touch with them by visiting www.asurion.com/about/contact-us/