useful information provider Activation required online solution

MyPrepaidcenter is the online center for cardholders to manage their debit cards. When you receive the “Activation required” message when using your card, it means that your card has not been activated yet, so you need to visit to activate your card and create your account first.

Activate Card and Create profile

  1. Visit to activate your card. A device that can been connected to the internet is required, open the browser and enter the url of website.
  2. Enter your card number, expired date and 3-digit SSN number of card, click “login” button then.
  3. Click “redeem now” link and enter your redemption code if you have one.
  4. After verified by system, you will be redirected to another page to create your account for online access.
  5. Created your account by setting up your username, password, email address and phone number.
  6. Enter the code sent to your registered email address or phone to verify your identity.
  7. Successfully registered your account.

Account Login

Enter your username and password at the main page, click the “login” button to login your account. Now you can manage your card and make your payment online now. The system provides functions for you to edit your information, make payment and review statements online.

Contact Myprepaidcenter for help

Several lines for different cardholders and issues

For Amex cardholders: 888-900-2347

For discovery cardholders: 888-842-0336

For MasterCard cardholders: 888-371-2109

For Visa Cardholders: 877-610-1075

Help line for lost and stolen: 877-227-0956

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